Illinois Nursing Home Administrators (NHA) Practice Exam

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Prepare for the Illinois Nursing Home Administrators Test with our online quiz. Utilize multiple choice questions to gain insights and explanations. Get ready for your certification!

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What is the first step an administrator should take upon discovering abuse of a resident?

  1. Report directly to the Department

  2. Report to the resident's representative, then to the Department

  3. Report to the medical director first

  4. Report to the Resident Abuse Prevention Committee

The correct answer is: Report to the resident's representative, then to the Department

The correct approach for an administrator upon discovering abuse of a resident is to report to the resident's representative first, followed by informing the Department. This method acknowledges the rights and interests of the resident by involving their designated representative immediately, which can ensure that the resident's needs and comfort are prioritized in the situation. Engaging the resident's representative allows for a support system to be established while ensuring that the resident is protected and their wishes are respected. Following this, notifying the Department is essential to ensure that the incident is officially documented and investigated, consistent with state regulations. This two-step process demonstrates a commitment to safeguarding resident rights and adhering to regulatory requirements. While direct reporting to the Department or other internal committees may be part of the process down the line, the immediate inclusion of the resident's representative reflects a compassionate response that prioritizes advocacy for the resident’s well-being.